VFS operates a call centre to answer your questions about the visa application process.

The call centre cannot provide immigration advice, and cannot give you any information about the progress of your application after it has been sent to the UK Border Agency. To find out how your application is progressing, see the Track your application page.

Visa enquiries

If you still have a visa enquiry after reading the information on this website you can contact one of the VFS visa information service listed below. The services are available in English and Thai from Monday to Friday (excluding public holidays) between 08.30 and 16.30.

Email: info.ukth@vfshelpline.com Emails are free of charge.

Telephone: +66 2-800-8050. Calls are charged at local rate