You can use the quick links below to take you to the information or you can scroll down the page:

	Visa application centre details (location, map)
	Information for customers with disabilities
	Public holiday closures
	Feedback and complaints
	Security information
	Data Protection Act

Visa application centre

Address Regent House 1st Floor 183 Rajdamri Road Lumpini Bangkok 10330 View a Map Passport submission times Monday to Friday 08:30-15:00 Saturday – Prime Time Appointments (for an additional fee) 08.30-12.00 (Excluding public holidays) Decision & document collection times Monday to Friday 10:00-16:00 Saturday 08.30-12.00 (Excluding public holidays)

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Information for customers with disabilities

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Public holiday closures

The VFS visa application centre in Bangkok will be closed on the following public holidays in 2013:

Date Day Holiday 2013 1 January Tuesday     New Year's Day 25 February Monday   Makha Bucha Day 29 March Friday Good Friday 1 April Monday Easter Monday 15 April Monday Songkran Festival 16 April Tuesday Songkran Festival 6 May Monday Substitution Day – Coronation Day (& UK Early May Bank Holiday) 22 July Monday Asarnha Bucha Day 12 August Monday HM Queen’s Birthday 23 October Wednesday Chulalongkorn Day 5 December Thursday HM King's Birthday 25 December Wednesday Christmas Day 26 December Thursday Boxing Day 31 December Tuesday New Year’s Eve

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Feedback and complaints

If you want to provide feedback or complain about the service that you have received at a VFS visa application centre, please see the Feedback and complaints page on this website.

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Security information:

For security reasons the following items will not be permitted inside the visa application centre or stored on the premises.

	All battery operated or electronic gadgets such as cameras, audio/video cassettes, compact discs, MP3s, floppies, laptops, or portable music players.
	All bags such as travel bags, back packs, briefcases, suitcases, leather, jute or cloth bags and zip folders. Only a plastic bag containing your application related papers would be permitted.
	Sealed envelopes or packages.
	Any inflammable item such as matchboxes/ lighters/ fuel.
	Any sharp objects such as scissors, pen knives or nail filers.
	Weapon or weapon like objects or explosive material of any kind.

Other items may be prohibited based on security staff discretion.

Please note: The visa application centre is unable to store prohibited items. Applicants should make other arrangements to store their belongings before they enter the visa application centre.

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Data Protection Act

The Data Protection Act prevents the UK Border Agency and VFS from providing information about an application to anybody other than the individual visa applicant or their authorised representative.

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